Skip to content

Bring them backfor the next session.

Automations, campaigns and segments read the booking history the calendar writes. Confirmations, reminders, discounts and reviews come from the same place.

See how it works Get your booking site
Marketing automations in the Soundslot console
01 / 03

Marketing automations

Build workflows that respond to customer and booking activity. Combine conditions, delays, messages and customer tags, then inspect each run.

  1. 1

    Choose a trigger

    Start with a template or select the event that should enroll a customer.

  2. 2

    Configure the steps

    Set conditions, delays and actions, and write the messages the customer should receive.

  3. 3

    Enable and inspect

    Turn the workflow on and review its run history. Use campaign and booking reports to assess the results.

Marketing automations: Choose a trigger
Marketing automations: Configure the steps
Marketing automations: Enable and inspect

Triggers and conditions

Start from a supported event or segment trigger and use conditions to decide which customers continue through the workflow.

Timed actions

Add waits, send messages and apply customer tags. Start with a supplied template or configure your own flow.

Run history

Inspect enrollments and activity to see which steps ran. Enable, disable or duplicate a workflow from Automations.

Included on the Pro plan and up

Custom workflow editing requires the plan shown here. Marketing sends respect consent, unsubscribe and suppression rules. Email and SMS delivery require the corresponding configured transport.

Compare plans
02 / 03

Email & SMS campaigns

Draft a message for a customer segment, preview the audience and send it now or schedule it. Review delivery activity from the campaign record.

  1. 1

    Choose the audience

    Select the customer segment that should receive this particular message.

  2. 2

    Prepare the message

    Choose the template, review its content and inspect the audience preview.

  3. 3

    Send and follow delivery

    Send immediately or schedule the campaign, then open its record to review delivery outcomes.

Email & SMS campaigns: Choose the audience
Email & SMS campaigns: Prepare the message
Email & SMS campaigns: Send and follow delivery

Campaign drafts

Choose a name, marketing template and segment. Drafting does not send anything.

Audience and scheduling

Review the audience before sending. Choose immediate delivery or a scheduled time; cancel a scheduled send before it starts.

Campaign results

Inspect the campaign and recipient outcomes. Message delivery and tracked engagement are recorded separately from booking revenue.

Included on every plan

Email and SMS need their delivery connections configured. Marketing preferences and suppressions can exclude customers from an audience. Usage charges apply separately from the subscription.

Compare plans
03 / 03

Customer segments

Group customers using booking activity, spending, tags and profile information. Reuse those groups as campaign audiences and automation conditions.

  1. 1

    Choose the criteria

    Open Customers → Segments and define the group using the available filters.

  2. 2

    Review matching customers

    Check the segment preview and adjust the rules if the audience is too broad or narrow.

  3. 3

    Use the segment

    Select it when drafting a campaign or configuring a segment-based automation.

Customer segments: Choose the criteria
Customer segments: Review matching customers
Customer segments: Use the segment

Rule-based groups

Build a segment from supported customer filters rather than copying contacts into another mailing list.

Audience preview

Inspect the customers matching a segment before using it in a campaign.

Reusable targeting

Use the saved segment for future campaigns and supported automation triggers as customer activity changes.

Included on every plan

Segment membership does not override marketing consent. A matching customer may still be excluded from a send because they unsubscribed or their address is suppressed.

Compare plans

Also in marketing

Discount codes & automatic offers in Soundslot

Discount codes & automatic offers

Create codes customers enter at checkout or automatic discounts for qualifying bookings. Control the value, eligible rooms, dates and redemption limits.

  • Discount values
  • Eligibility rules
  • Usage and combinations
Included on every plan
Confirmations & reminders in Soundslot

Confirmations & reminders

Send booking confirmations, reminders and payment-related messages from the same system that holds the session details and customer record.

  • Session messages
  • Studio templates
  • Delivery records
Included on every plan
Customer reviews in Soundslot

Customer reviews

Request reviews after eligible paid sessions, moderate submissions and reply from the studio dashboard. Published reviews can appear on your storefront.

  • Review requests
  • Moderation and replies
  • Storefront display
Included on every plan

More of Soundslot

BookingsSell room time from your website and run the desk from one calendar. Rates, weekly regulars, deposits and approvals sit on the same booking.Customers & projectsContact details, sessions, payments and credit on one record. Customers get an account on your site, and recording projects keep session files with the people who need them.Payments & financeCustomers pay online at checkout or at the desk, and every payment stays on its session. Reports, receipts, invoices and payouts read the same records.WebsiteA storefront on your own domain with rooms, rates and booking. Choose a theme or upload your own, and point your existing site's Book now at the same checkout.Studio operationsEngineers, gear, add-ons, classes, locations and staff logins on the same calendar and the same customer records.

See it with your studio's setup.

Bring your rooms, rates and questions. We'll walk through the features you'd use.

Get your booking site Get help getting started

From $39/mo · 14 days free · card required · nothing charged until day 15

Explore more for your studio.